Shopping with ExpertVoice is a breeze and one of the best perks of being part of our expert community! Here’s how you can easily access and enjoy exclusive discounts:

 

1. Log in to ExpertVoice:

Visit ExpertVoice.com or download the mobile app and log in using your credentials.

 

2. Find the brand:

Once logged in, use the search bar or browse brands to find one you’re interested in. 

 

3. Pass a quiz (if needed):

Some brands may require a quick quiz to unlock your discount. These ensure you know the product well and are ready to share your expertise.

 

4. Access your discount:

After completing any necessary steps, your discount is ready. Some brands offer shopping directly on ExpertVoice, while others redirect you to their site. When you see a “Visit [brand name]” button, this means you’ll shop on the brand’s website

 

5. Click “Visit [brand name]” to learn more about how to shop:

A modal similar to the example below will appear with important details to read through. There are 3 primary ways you may need to apply your discount that are included in the modal:

• Reveal & Copy a code from ExpertVoice
• Log in on the brand’s website with a specific account
• Click through ExpertVoice and the discount will be applied automatically

 

If you need more help or need further assistance, please contact our support team. 

 

Common Questions

Why isn’t my deal working?

Here are some common reasons and quick fixes for your exclusive deal issues:

• Already used code: Each code is usually valid for one-time use only. Check your purchase history on the partner site. If unsure, contact Expert Support for help.
• Order limit reached: Some deals limit the items or total spending per code. Review the deal guidelines on a product page to confirm order limits.
  
• Code expired: Some codes have expiration dates. If you suspect your code expired, reach out to Expert Support.
• Product doesn’t qualify: New releases, clearance or limited editions may not qualify. Check the deal guidelines on any product page for eligible products. If ineligible, try choosing another qualifying item.
• Cannot stack with other offers: If already using a discount, your ExpertVoice deal may not apply. Remove additional discounts and reapply the ExpertVoice code.

 

What if I can’t find the product on the partner site?

If you’re seeing a “Page Not Found”  or “404” error on a partner site, here’s what to do:

• Try to search for the product directly on the partner’s site to locate it.
• Contact Expert Support to report the issue or for additional help.

 

What if the product is out of stock?

Inventory on partner sites changes often. If you find a product is out of stock, here’s what to do:

• Check back frequently for restocks.
• Report stock issues to Expert Support, and we’ll look into it.

 

Having trouble setting up an account on a partner site?

Some brands may require you to create an account on their site too:

• Ensure the setup guidelines match (like using the same email as ExpertVoice).
• If there’s an existing account, try a different email or contact the brand to merge accounts.
• If the issue persists, reach out to Expert Support for additional help.

 

Seeing a different price on the partner site?

Sometimes discounts vary by model or color:

• Double-check your item matches eligible options.
• Review guidelines on ExpertVoice for details on order limits or expiration dates.

 

Questions on orders and processing?

Since partner sites fulfill orders directly, please check their website for any order-specific details. Expert Support is here if you need further assistance.