Understanding order guidelines on ExpertVoice
Our brand partners set specific guidelines for their stores on ExpertVoice. These guidelines include essential details about returns and exchanges per individual brand.
Please note, return and exchange policies can vary. We recommend checking the brand's specific guidelines for return information before making a purchase.
Where to find order guidelines:
1. Order history: Access the guidelines for any of your past orders. Click "Guidelines" above the order date.
2. Under each product name: Check the order guidelines when shopping on ExpertVoice by clicking "Guidelines" directly under the product name.
3. In your shopping cart: Review the guidelines before finalizing your finalizing your purchase. Click "Guidelines" across the brand name.
If you have any questions or need further assistance, please contact our support team.