If you've received a notification about taking additional steps to unlock your rewards, it means your profile is undergoing a qualification audit. To unlock your rewards, you'll need to provide proof of your team qualification.
Steps to complete your qualification audit:
1. Gather your documentation:
- A recent pay statement (please redact any sensitive information) OR
- An updated certificate OR
- A copy of your official ID card, clearly showing expiration dates OR
- A verified employee email address OR
- A letter from your supervisor on official company letterhead confirming your employment status
2. Submit your documentation:
- Email the documents to our Expert Success team at Support@ExpertVoice.com.
- Be sure to include all required details to avoid processing delays.
Important note:
Please avoid creating additional profiles or adding other organizations to your profile, as this can complicate the qualification audit process.
If you need further assistance, our Expert Support team is here to help.