How to verify your email address on ExpertVoice
If you received a message asking you to verify your email address, it means we need to confirm your information before you can start shopping.
Steps to verify your email:
1. Locate the verification card:
- Log in to your ExpertVoice account.
- On the homepage, locate the "Important for You" section.
- Click "Verify Email" under either the Verify Email or Application sections.
Verify email:
Application:
2. Check your email:
- You'll receive an email with the subject line: "Verify your email to complete your application and get brand access" from donotreply@email.expertvoice.com.
- Open the email and click the red "Verify email" button, or paste this link into your browser: https://www.expertvoice.com/account/contact?next=%2Fhome
3. Complete the verification:
- A new sign-in screen will open, and you'll see a blue banner at the top of the page confirming that your email address has been activated.
Adding ExpertVoice to your email whitelist:
To ensure you receive important emails from ExpertVoice, add "t.expertvoice.com" to your email whitelist. This will prevent our messages from being marked as spam or junk.
For Gmail:
- Open Gmail and go to "Settings."
- Click on "Filters and Blocked Addresses."
- Click "Create a new filter."
- In the "From" field, enter "t.expertvoice.com."
- Click "Create filter" and select "Never send it to Spam."
For Outlook:
- Go to "Settings" and select "View all Outlook settings."
- Under "Junk email," click "Safe senders and domains."
- Enter "t.expertvoice.com" and click "Add."
For Yahoo Mail:
- Click on "Settings" and then "More Settings."
- Go to "Filters" and click "Add new filters."
- Enter "t.expertvoice.com" in the "From" field.
- Click "Save."
By following these steps, you’ll ensure a smooth email verification process and receive all necessary communications from ExpertVoice.
Troubleshooting:
If the verification link doesn't work:
- If the button in the email doesn't work or shows an error, you can use the verification code provided in the email.
- On the ExpertVoice homepage, click the verification link again, and a popup will appear where yu can enter the code to manually verify your email.
- Contact our Expert Support team for any additional assistance.