Frequently Asked Questions
Let’s See If Someone Has Asked My Question Before.
- If a brand isn’t currently available to me, can I “apply” to get access to that brand?
- How does affiliation work if you stop working at a retailer?
- What affiliations give me access to which brands? What is the benefit of adding more affiliations?
- What if I work for two groups that have access? Is there a way to merge my account vs. having two separate ones?
- Why do I sometimes have more than one store available for a brand?
- Why don’t I see any brands on my homepage feed?
- Why did I lose access to a brand?
- What does it mean to have access to a brand?
- What does “unlock your perks” mean and why do you keep saying it?
- Why am I receiving emails featuring discounts I don't have access to?
- Why can't I find a brand anymore?
- I was able to see a group of brands in a campaign now I cant find them.
- How do I join the American Alpine Club team?