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  1. ExpertVoice Expert Support
  2. Brand Access 101
  3. Frequently Asked Questions

Frequently Asked Questions

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Let’s See If Someone Has Asked My Question Before.

  • If a brand isn’t currently available to me, can I “apply” to get access to that brand?
  • How does affiliation work if you stop working at a retailer?
  • What affiliations give me access to which brands? What is the benefit of adding more affiliations?
  • What if I work for two groups that have access? Is there a way to merge my account vs. having two separate ones?
  • Why do I sometimes have more than one store available for a brand?
  • Why don’t I see any brands on my homepage feed?
  • Why did I lose access to a brand?
  • What does it mean to have access to a brand?
  • What does “unlock your perks” mean and why do you keep saying it?
  • Why am I receiving emails featuring discounts I don't have access to?
  • Why can't I find a brand anymore?
  • I was able to see a group of brands in a campaign now I cant find them.
  • How do I join the American Alpine Club team?
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