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  1. ExpertVoice Expert Support
  2. Profile & Account

Profile & Account

Help logging in, changing groups or retailers, unlocking your account, and understanding your access.

Adding / Verifying Credentials

  • How do I delete my profile
  • I get paid via Direct Deposit, and don't get pay stubs, how do I apply?
  • Why Was My Retail Application Denied?
  • How do I improve my profile ranking?
  • I was told I need to take additional steps to unlock my rewards?

Switching Retailers / Groups

  • I'm working at a different store, how do I update my store location?
  • I can't find my store/retailer/business; how do we get added to ExpertVoice?
  • How do I add a new retailer or group to my profile?

Email

  • How do I change or add an email address?
  • How do I unsubscribe from marketing emails?
  • I received a message telling me to verify my email address.

Login Issues

  • How do I reset my password?

Roles & Permissions

  • How do I deactivate ex-employees from my retail group?
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