Logo
Submit a request
Sign in
  1. ExpertVoice Expert Support
  2. Orders

Orders

Questions about your order.

Order Status

  • When Does A Brand's Yearly Order Limit Reset?
  • Why is my order taking so long to ship?
  • How do I change or cancel an existing order?
  • Can I return or exchange my order?

Shipping

  • If I work for a retail store, can I ship orders to my personal address?
  • How do I update my shipping address?
  • My order was never delivered.
  • How can I find my order tracking number?

Payment

  • Canadian Order Payment Currency. CAD or USD?
  • Tax Exempt Orders
  • Can I change my method of payment?
  • What is a pre-authorization charge? Was I charged twice for my order?
  • Why am I charged sales tax on my orders?
  • Why was I charged twice for the same order?
Logo
Connect with ExpertVoice!
Get the iOS app
Get the Android app
Connect with us
Connect with us
  • Our Company

    • About
    • Careers
    • News
    • Terms of Use
    • Policies
  • For Business

    • Solutions
    • Customers
    • Research
    • Blog
    • Contact Sales
    • Resources (New)
    • Partners
  • For Members

    • Join Today
    • Refer an Expert
    • Expert Services
    • Product Recalls