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Questions about your order.
When Does A Brand's Yearly Order Limit Reset?
Why is my order taking so long to ship?
How do I change or cancel an existing order?
Can I return or exchange my order?
If I work for a retail store, can I ship orders to my personal address?
How do I update my shipping address?
My order was never delivered.
How can I find my order tracking number?
Canadian Order Payment Currency. CAD or USD?
Tax Exempt Orders
Can I change my method of payment?
What is a pre-authorization charge? Was I charged twice for my order?
Why am I charged sales tax on my orders?
Why was I charged twice for the same order?