If you are accepted into a brand's community, you will receive an automated email and onsite notification letting you know you have been approved. Typically a brand will also send a welcome to their members once they have finalized all of their applications.
You may also receive other types of communication based on how the brand likes to communicate with its members:
- Community Post: Onsite notification & possible Mobile push notification if the brand chooses this option, and you have the mobile app
- Direct emails from the brand
- Text or phone if the brand has collected this information as part of the application process
If you have any other questions or would like to share your feedback with the brand outside of the community, please contact Expert Support. Our support team is available by Phone, Email & Chat Monday-Friday from 8:30 a.m. to 5:30 p.m. MST.