When Does A Brand's Yearly Order Limit Reset? The order rules are based on the anniversary date of your previous orders and not a calendar year. To view your order history please use this link to help determine when you can submit new orders. www.expertvoice.com/orders/history Related articles Why is my order taking so long to ship? Can I return or exchange my order? How do I change or cancel an existing order? If I work for a retail store, can I ship orders to my personal address? My order was never delivered.